Before reading the full policy below, here is a plain-language summary of the six core commitments fada88 makes to every Filipino player regarding their personal data.
fada88 is clear and specific about what personal data we collect, why we collect it, and how long we retain it. We do not collect data "just in case." Every data point serves a defined purpose under this Privacy Policy.
Personal data collected by fada88 is used only for the purposes described in this Privacy Policy — account management, payment processing, regulatory compliance, responsible gaming, and service improvement. We do not repurpose your data without your consent.
All fada88 player data is stored in encrypted databases protected by industry-standard security controls. Access to personal data is restricted on a need-to-know basis and is subject to internal audit. We take data breaches seriously and have incident response procedures in place.
fada88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is shared only with the service providers necessary to operate the platform — and only under strict data processing agreements.
Under the Philippine Data Privacy Act of 2012, you have real, enforceable rights over your personal data — including the right to access, correct, delete, and object to its use. fada88 has processes in place to honor these rights within the timelines required by law.
If fada88 makes material changes to this Privacy Policy, we will notify registered players via email and/or a prominent notice on the Platform before the changes take effect. You will always know what version of this policy governs your data.
This Privacy Policy governs the collection and processing of personal data by fada88 in connection with the website fada88.app and all associated services, games, promotions, and communications (collectively, the "Platform"). It applies to all individuals who interact with the Platform, including registered players, prospective players, and general visitors.
fada88 is committed to protecting the privacy and personal data of all users, with particular regard to the rights and protections afforded to Philippine residents under the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy should be read together with fada88's Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.
For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, fada88 is the data controller responsible for your personal information collected through fada88.app.
fada88 has designated an internal Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and this Privacy Policy. The DPO may be contacted through the support email address above by specifying "Attention: DPO" in your message.
fada88 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID details | Registration and KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration and account updates |
| Financial Data | GCash account reference, PayMaya account reference, bank account name and number, transaction records | Deposit and withdrawal processing |
| Gaming Data | Game history, bet amounts, session duration, win/loss records, bonus usage | During platform usage |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically during Platform access |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact fada88 support |
| Usage Data | Pages visited, features used, navigation paths, click patterns | Automatically via cookies and analytics |
| KYC Documentation | Scanned or photographed copies of government-issued IDs, selfie verification images, proof of address documents | During identity verification process |
fada88 collects your personal data through the following means:
fada88 processes your personal data only where a valid legal basis exists under the Data Privacy Act of 2012. The applicable legal bases are as follows:
fada88 uses the personal data it collects for the following purposes:
fada88 does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
In the course of operating the fada88 Platform, your personal data may be transferred to and processed in countries outside the Philippines, including countries where fada88's technology infrastructure, cloud service providers, or game studio partners are located. Such transfers may include countries that do not have the same level of data protection laws as the Philippines.
Where fada88 transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data, including:
fada88 retains your personal data for no longer than is necessary to fulfill the purposes for which it was collected, taking into account our legal, regulatory, and operational requirements. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | For the duration of the account, plus 5 years after closure | Legal and regulatory obligation |
| KYC documentation | 5 years from submission or account closure, whichever is later | AML and PAGCOR regulations |
| Financial transaction records | 5 years from the date of the transaction | Philippine tax and AML law |
| Gaming history | 3 years from last activity | Legitimate interests and dispute resolution |
| Support communications | 3 years from last communication | Dispute resolution and legitimate interests |
| Technical and usage data | 13 months from collection | Security and service improvement |
| Self-exclusion records | Minimum 7 years from exclusion date | Responsible gaming and regulatory obligation |
After the applicable retention period, personal data is securely deleted or anonymized in accordance with our data destruction procedures.
fada88 uses cookies and similar tracking technologies on fada88.app to enhance your experience, analyze usage, maintain session security, and deliver relevant content. The types of cookies fada88 uses include:
fada88 implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, accidental loss, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fada88. You may exercise any of these rights by contacting us at the details set out in Section 16.
Request a copy of the personal data fada88 holds about you, including information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your fada88 account.
Request deletion of your personal data where retention is no longer necessary, subject to legal and regulatory obligations that require us to retain certain records.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request that your personal data be provided to you in a structured, commonly used, machine-readable format.
Request that fada88 restrict the processing of your data in certain circumstances, such as when you contest the accuracy of the data.
fada88 will respond to verified rights requests within 15 business days of receipt. We may require you to verify your identity before fulfilling any rights request. In some cases, legal and regulatory retention obligations may prevent full erasure of certain data categories — we will inform you of any such limitations when responding to your request.
The fada88 Platform is strictly intended for adults aged 21 years and older in accordance with PAGCOR regulations governing online gaming in the Philippines. fada88 does not knowingly collect personal data from individuals under 21 years of age.
If fada88 becomes aware that personal data has been collected from a person under 21, the relevant account will be suspended immediately, the data will be deleted in accordance with our retention and deletion procedures, and the matter will be escalated to our compliance team. If you are a parent or guardian and believe that a minor has registered on fada88, please contact our support team immediately at the address in Section 16.
fada88's responsible gaming program requires processing certain categories of player data for player protection purposes. This includes monitoring gameplay patterns, session durations, deposit frequency, and betting behavior to identify indicators of problem gambling.
Self-exclusion records are subject to extended retention periods (as set out in Section 9) to prevent excluded players from circumventing exclusion by creating new accounts. This retention is necessary to protect the player and is proportionate to the responsible gaming objective it serves.
fada88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing activities, or the services offered on the Platform.
When material changes are made to this Privacy Policy, fada88 will provide notice through one or more of the following channels:
The "Last Updated" date at the top of this page will be revised to reflect the effective date of the amended policy. Your continued use of the fada88 Platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the amended Privacy Policy, you should discontinue use of the Platform and request account closure.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how fada88 handles your personal information, please contact us using the following details:
If you are dissatisfied with fada88's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
fada88 takes all data privacy complaints seriously and will investigate any concerns raised by players in accordance with our internal complaints handling procedure and the requirements of the Data Privacy Act of 2012.
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